Career Services Case Study

14 Jan, 2018

“How do I get paid experience, if they won’t give me a job?”

Jayden was on a sabbatical from first year University as he had struggled to adapt to the study routine and was unsure if the course was suitable for his stage of life. He had been studying Psychology and Sociology. Jayden was looking for any sort of work and accessed the Career Services of Career Partners Plus.

Through the Coaching Young People for Success program, Jayden identified that he displayed attributes suited to caring roles. This was followed up with a strengths assessment through the Virtues In Action (VIA) character strengths survey. Jayden’s number one strength is Fairness. The description for this attribute resonated with Jayden (Care reasoning which includes empathy and compassion; the ability to put yourself in somebody else’s shoes.)

As there was some emphasis on the impending NDIS roll-out, his career counsellor suggested that Jayden complete the Certificate 3 in Individual Support-Disability. Jayden agreed and he successfully completed his training and work placement; he enjoyed the course and really enjoyed the placement, and was excited by the possibilities of working in the Disability sector. Following his training and placement, Jayden re-contacted Career Partners Plus as he was finding it difficult to secure any disability support work.

Jayden’s Career Counsellor contacted the Southern Disability Workforce Hub and sought some assistance. Jayden was continually getting the response that he did not have six months paid experience in the industry and of course his response was “how do I get paid experience, if they won’t give me a job?”

The Hub Coordinator made some calls through her industry connections and explained Jayden’s dilemma to a number of disability organisations. Within a short amount of time Jayden was receiving multiple calls to attend interviews and was successful in obtaining a Support Worker role.

Jayden is now working almost full-time as a Disability Support worker, undertaking shift work. He works with young people who have a mild intellectual disability, where his role includes life skills development and socialisation providing support to clients with high needs. Jayden is loving the work and feels that he has found his niche in the industry.

“I cannot thank Lisa (Hub Coordinator) enough because it was through her networks that offers started to come” said Jayden.

“I really recommend seeking out the services that are out there because it is so hard to get noticed when you are trying to do it by yourself.”

Positive changes and breakthroughs have been made through the Hub Coordinator having realistic conversations with employers about the challenges they are facing finding suitable applicants to fill support worker vacancies and the necessity to show some flexibility in the recruitment criteria and process in order to meet demand from consumers.